Mouse pointer disappears in vdi When working with text documents or tables, the cursor becomes completely white and invisible on a… If your cursor seems to disappear when over a white space in the VDI. In the VDI click the Windows/Start button. I connect to a desktop PC via remote desktop (Citrix client, desktop PC on Windows 10). In both instances the temp fix for that session is to enter/exit Full Screen, wait for the screen to adjust, then you are good to go until you sign out. Type 'Mouse Colour'. But in notepad still shows the blinking cursor once you click in. we tried latest workspace, and LT Dec 19, 2023 · We run Cerner in our Citrix environment via thin clients (10zigs). It seems the problem is more widespread and affects most input or editing controls across many applications in the remote desktop session. We are running Citri Aug 29, 2022 · The other day I switched to Windows 11, the virtual desktop which I use in my client's network is Windows 10. Citrix users may report mouse cursor issues on single session Citrix VDAs after installing the Microsoft July 2025 Windows patches, which could cause erratic mouse behavior and May 9, 2018 · How to fix mouse cursor disappearing on Remote Desktop I wrote a blog post a while back about the disappearing mouse cursor in Visual Studio on virtual machines that I’d connect to using remote desktop. 0 build-12606690 I attempted the fixes for VMWare Invisible Mouse Pointer, but they did not work. If I then switch to Blast, the mouse works, but if the user reboots, the mouse cursor is gone again. We have found that the cursor will disappear in text boxes and fields when using a remote desktop session. The mouse cursor occasionally jumps or moves erratically without user input, significantly disrupting user productivity. I figure - set your screen resolution down to 1080p on your local pc Alternative 2 (and really poor solution): In virtual desktop: - control panel - search mouse - Click change how mouse moves - display pointer trail and set to as slow as possible For me, at least, it was an issue with higher resolutions. Seems like a gotcha to me? Sep 11, 2025 · Known issue where mouse Cursor Jumps Erratically after Microsoft July 2025 patchesThere is a known issue affecting the cursor position for single session VDAs in combination with the Microsoft July 2025 Windows patches. 0. 17763 Build 17763 VM: Windows 10 VMWare Horizon Client: 5. Even on Citrix own website in the "Fixed Issues" section in 2201 they acknowledge, "The mouse pointer disappears intermittently in Workspace apps sessions and you are not able to click anything. Client: When the desktop is reached the mouse cursor stays but right and left clicks are ignored. Pcoip also has no mouse cursor. Jun 5, 2019 · Host: Windows Version 10. No messing with driver versions or anything like Jun 9, 2022 · I have the following setup: Laptop (ASUS Zenbook) with Windows 11, resolution 3840x2160 Additional HP monitor attached with HDMI, resolution 1920x1080 On the laptop, I connect to my workplace environment with the Citrix Workspace App Citrix Workspace App has High-DPI setting deacivated (set to "n Apr 1, 2025 · ADM based Endpoints/Laptops Mouse invisible when hovering over text based apps Mouse cursor not appearing with AMD integrated graphics inside the Citrix Sessions This is definitely an issue for Workspace 2112 for the Mac. [HDX-36820]" I've downgraded to Workspace 2111 until 2201 goes live. Interestingly if I use RDP in the Horizon app, the mouse works. Jun 18, 2023 · Good afternoon! Windows 11 (Amd Ryzen) is installed on the laptop. HTML: When the desktop is reached the mouse cursor disappears. Click 'Change mouse pointer colour' when displayed Aug 13, 2024 · This article provides steps to resolve the mouse cursor not being visible when moved over a text editor window (for example Notepad, Outlook, Word, or Windows 10 search bar) while connected to a Citrix remote session. On that virtual desktop, the mouse pointer turns white on most white pages, and so does the Excel pointer so it is more or less invisible. Feb 9, 2025 · Then the mouse cursor displayed is actually offset from where it is on the VDI guest. This is an issue between Horizon Client and Windows and not an issue with your equipment. Requires alt-tab to change focus to regain mouse pointer visibility. This issue does not occur on persistent VDIs. Cursor disappears With the current build 2372, when the app is in focus and there is no actual active connection, the Mac (system) cursor / mouse pointer becomes invisible. I tried different options on both my and the rem Mar 11, 2025 · Mouse pointer disappearing over Word/Excel/Outlook in AVD Hi We are seeing a strange issue on a bunch of session hosts where user over certain apps cannot see the mouse pointer in their full screen AVD sessions. Users usually report programs not working, but it's actually because when they use the mouse and cursor, and put it over something and click, it actually is 3-4 inches to the right and initiates the click there (not visible). Any ideas would be great! Apr 14, 2023 · we have a dell laptop Vostro 5625 with AMD CPU and Graphics (AMD Ryzen 5 5625U with Radeon Graphics - 6) whenever a user connects to citrix desktop from this laptop , we see cursor issues where mouse cursor disappears in applications like outlok/word/notepad etc. Is anyone else experiencing this. We have tried changing the cursor via GPO and it is still happening. We've tried multiple machines (for both client and agent), same issue occurs. The key. Aug 4, 2025 · Hello,For the past two months, we have been experiencing an issue affecting certain non-persistent Windows 11 VDI sessions. but the mouse pointer cursor might disappear, while you're clicked in the the notepad file. You can resolve this by either resizing the window so its not in "Full screen" or by changing to to a black cursor. Mar 8, 2010 · Further playing around with it, is still makes the mouse disappear even on hovering over vmware vsphere client, did not test the web client. ixxr xpqw mvoc gmjn uhj kwecmg skun omap zfczn ynhhz pngrt tktdb srfq fmzic cmh